Our customer is the leader in providing modern business solutions.

Project information:

• Type of project: Customer Service
• Location: Kraków, hybrid work model
• Languages: English & Slovenian
• Type of employment: long-term contract of employment or B2B form
• Level: Mid
• Remuneration: 12000 - 15000 PLN gross

Responsibilities:

• Provide high-quality customer service to Slovenian-speaking clients
• Resolve customer inquiries and issues in a timely and efficient manner
• Maintain detailed and accurate records of customer interactions in our CRM system
• Collaborate with other departments to ensure customer satisfaction
• Identify opportunities to improve customer experience and internal processes