Project information:

• Industry: Consulting
• Location: Remote
• Type of employment: employment contract
• Working hours: between 8 AM and 8 PM (8-hour shift)
• Project duration: Permanent
• Project language: French
• Start date: ASAP

Project scope:

• Participate in implementation projects and design solutions based on customer requirements
• Deliver comprehensive solutions for ServiceNow product implementations
• Develop business functions on the ServiceNow platform and recommend enhancements
• Manage and resolve incidents, investigate recurring issues, and ensure system stability
• Test and deploy updates, ensuring seamless functionality
• Monitor and maintain ServiceNow APIs and catalog items
• Keep documentation updated and review custom scripts for optimization and best practices