In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. For our customer, leader in consulting, technology services and digital transformation we are looking for a Observability and Monitoring Tools Lead who will work on a project for a financial sector.

Project information:

• Location: Katowice, Kraków, Gdańsk, Opole, Poznań, Wrocław, Lublin, Warszawa (one of the location to choose - hybrid model of work)
• Type of employment: contract of employment
• Project language: English
• Contract length: Indefinite/ long-term
• Start date: depending on candidate\"s availability

Your daily tasks:

• Delivering technical assistance for system administration tasks such as monitoring, diagnosing, and resolving issues related to email, web servers, database management, backup procedures, and storage systems.
• Conducting regular system and application health assessments throughout the monitoring infrastructure.
• Ensuring the ongoing effectiveness of the monitoring system by maintaining and updating it, as well as adjusting monitoring settings for all managed systems as required.
• Providing first level of support for agent install and decommission, agent reporting issue etc.
• Working on standard changes for monitoring configurations.
• Taking responsibility for resolving monitoring-related tickets and assists in onboarding new clients onto the monitoring platform.
• Creating documentation adhering to established standards.
• Planning and executing future upgrades, enhancements, and new application support installations in alignment with established roadmaps.
• Collaborating with tool vendors to address critical issues effectively.