Currently, for our client, we are looking for candidates with knowledge of English and French to work as a Customer Support Specialist.

Project information:

• Office location: Katowice
• Working model: hybrid
• Working hours: Monday - Friday start between 8-9
• Languages: English (B2) French (B2)
• Type of employment: one year contract (with possibility to extend)
• Level: Specialist
• Remuneration: 7500-8500 PLN gross (depending on experience)

Responsibilities:

• Building and maintaining customer relationships
• Optimization of services
• Preparing reports
• Supporting the entire customer service team
• Ensuring high quality of services provided
• Cooperation with other departments of the company
• Managing complaints